The European Commission has a service for Communication, called DG Comm, which is devoted to the promotion of activities in the EU, and their impact on the ground.
One of the tools is a network called Europe Direct, formed by a set of local information points able to inform the citizens, as well as redirect their questions to good contacts.
Every three years the label to be a “Europe Direct” information point has to be renewed.
In 2017 my team and I took care of the application to renew the Europe Direct label. In spite of the augmented competitiveness and reduced funding available, we managed to keep the label, including a grant of €90,000 over three years to run the local information point in Nantes (France).
https://ec.europa.eu/france/news/cied_2018-2020_fr
